Noval Coding Tech is a platform for independent Sub-Merchants. Return and refund policies are set by each individual Sub-Merchant.
Our Sub-Merchants:
- AeroView Drones
- PixelPulse Phones Store
- Kitchen Crafter
- The Beauti Bloom
- Time N Shade
- Guard Vision Store
- Cool Breeze AC’s Store
- BabyBloom Wear
- HeelsNMore
- LuxeBath Haven
- Abaya Collective
- MacWorld Hub Store
- Vogue Bags Store
General Return Process
- Contact the Sub-Merchant First: Initiate returns directly with the relevant Sub-Merchant within their specified return window.
- Return Windows: Typically 7-30 days for eligible physical products.
- Condition Requirements: Items must be unused, in original packaging with all tags and accessories.
Category-Specific Return Policies
- Non-Returnable Items:
- Custom/Made-to-Order: Items from Abaya Collective and personalized products
- Opened Cosmetics: The Beauti Bloom products with broken seals
- Intimate Apparel: Swimwear, lingerie for hygiene reasons
- Software & Electronics: MacWorld Hub Store products with activated licenses
- Drones & Accessories (AeroView Drones): Once flown or registered
- Baby Products (BabyBloom Wear): Items without hygiene tags
- Special Conditions:
- Electronics (PixelPulse Phones Store): Subject to 15-25% restocking fee
- Footwear (HeelsNMore): Must show no signs of wear with original packaging
- Watches (Time N Shade): Adjusted watch bands may affect return eligibility
- Large Appliances (Cool Breeze AC’s Store): Return shipping costs may be substantial
- Bags (Vogue Bags Store): Must be returned with all protective packaging
Refunds
- Processed by the Sub-Merchant upon receipt and inspection
- Credited to original payment method within 7-14 business days
- Return shipping costs typically customer’s responsibility
- Restocking fees apply for electronics and drones
Damaged or Defective Items
Contact the Sub-Merchant within 48 hours of delivery with clear photographic evidence.
